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STORE POLICIES

  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.All firearm purchases require valid U.S. government issued ID and related firearm paperwork. You must pass a criminal background check for all firearm purchases. Age (18 for Long Guns and 21 on Hand guns) and residency restrictions apply. You must meet all other requirements as set forth by applicable Federal, state and local statutes, rules and regulations for firearm purchase. Other terms and conditions may apply. Garretts reserves the right to refuse the sale of firearms to anyone for any reason. It is your responsibility to ensure that you are in compliance with all applicable laws, rules and regulations for the purchase of firearms. Please note a 10% restocking fee will be charged if your item is not picked up. A fee would not apply if your item is incorrect, damaged, or a failed background check occurs

  • RETURNS

    If you are not satisfied with your purchase, please contact us within 5 business days of purchase. All items MUST be returned with (undamaged if possible)original manufacturers containers with all manuals and accessories and be shipped in accordance with existing federal, state and local laws and regulations. Merchandise covered by a manufacturer’s warranty must be sent directly to the manufacturer for replacement or repair. We will not accept COD packages. Most returns take 2-3 weeks from the time an item is sent back to be completed. Items returned with a receipt will be refunded at the original purchase price in the original method of payment used on the order. Items returned without a receipt will be processed at the lowest sale price. Items may be exchanged for another product or will be refunded in the form of a store credit. If replacing your item, regular shipping charges, duty, and taxes will apply. We will not refund shipping and handling charges or duty and taxes unless an error occurred in processing.

  • Returning to a Retail Store

     For your convenience, items may be returned to a retail store for an exchange or refund in accordance with return policies above. When returning items to a retail store please present a valid ID (e.g., U.S. driver's license, U.S. State Issued ID, military ID, etc.). Along with your ID, please bring along your original receipt or invoice.  Acceptable forms of ID include US State ID, US Military ID, Laser Visa or Passport

     Upon entering the store please take the returned merchandise to one of our Registers for return processing.

  • PAYPAL  Please do not return items purchased with PayPal to our retail locations as they cannot refund your PayPal account, however, they can offer an exchange or gift card.

    Sales on the following items are final:

    1. Special orders.Products sold "as is" or "used" or that have been installed or used after receipt.
    2. NFA items.
    3. Firearms
    4. Illumination devices, electronic sights and optics.
    5. Ammunition, black powder, primers, reloading lead and brass or bullets.
    6. ANY mouth calls. Mouth calls include (but are not limited to) waterfowl calls, turkey calls, big game calls.
  • USED FIREARMS

    Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

    All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

  • High Capacity Magazine Restrictions:

    Please check with your state regulations/local laws for ownership of high-capacity magazines BEFORE placing your order. High capacity magazines are not legal in all areas of the U.S. Customers in CA, CO, DC, HI, MA, MD, NJ, and NY need to comply with all state and local laws regarding high capacity magazines.

  • LAYAWAYS:
  • Special Orders 100% Prepayment.
  • Layaways In Store -  Requires 50% down payments and balance payoff in 30 days.